Refund policy

We do not accept returns, refunds, or exchanges on any items. However, if you have concerns with your order, please reach out and we will be happy to help! Please review all item descriptions before purchasing.

Please contact us at gwenkreations@gmail.com within 2 hours of placing your order for a cancellation.

Unfortunately, we cannot accept returns on any personalized items.

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.